Once your order is confirmed, a digital receipt is automatically sent to your registered email. You can also view and download all your past invoices by logging into your account and visiting the "My Orders" section.

We offer a hassle-free 14-day return policy. Items must be in their original condition and packaging. If the item is defective, we cover all shipping costs; otherwise, standard shipping fees apply for change-of-mind returns.

"To return or exchange an item, please ensure it meets our return policy conditions, then send an email to returns@livestores.co with your Order ID and a photo of the product. Our team will guide you through the process within 24-48 hours."

We frequently restock our most popular items. You can click the "Notify Me" button on any out-of-stock product page, and we’ll send you an automated email the moment it becomes available again.

We currently ship to all governorates across Egypt. Standard delivery usually takes 2 to 5 business days. Shipping fees are calculated at checkout based on your specific location.