OUR STORES

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STORES IN "Port Said, Cairo"

Port Said Governorate, Cairo Governorate.

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INFORMATION QUESTIONS

Frequently Asked Questions (FAQ Section)

Will I receive the same product that I see in the picture?

  • Absolutely. At Livestores, we ensure that all product photography accurately represents the items you receive. Please note that slight color variations may occur due to screen lighting and display settings.

Where can I view my sales receipt?

Once your order is confirmed, a digital receipt is automatically sent to your registered email. You can also view and download all your past invoices by logging into your account and visiting the "My Orders" section.

How can I return an item?

We offer a hassle-free 14-day return policy. Items must be in their original condition and packaging. If the item is defective, we cover all shipping costs; otherwise, standard shipping fees apply for change-of-mind returns.

Will you restock items indicated as “out of stock?”

We frequently restock our most popular items. You can click the "Notify Me" button on any out-of-stock product page, and we’ll send you an automated email the moment it becomes available again.

Where can I ship my order?

We currently ship to all governorates across Egypt. Standard delivery usually takes 2 to 5 business days. Shipping fees are calculated at checkout based on your specific location.

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